Event registration

Due to increasingly inflexible payment terms provided by conference venues, Esomar accepts written requests for cancellation up to 7 days in advance of a scheduled Esomar event.

Requests for cancellation received up to 14 days in advance will incur a first tier cancellation charge and requests received up to 7 days in advance will incur a second tier cancellation charge.

The following charges will apply:

Conference / Congress Registrations

Your registration can be transferred to another colleague (depending on member or nonmember status) or reallocated to other Esomar services such as membership renewals, reports, or other events. No charges will apply for these changes.

For refund requests, the following cancellation fees apply:

Workshop Registrations

A full refund is available; however, the delegate or their company will be responsible for covering the bank transfer fee.

In the event of exceptional circumstances such as a bereavement or similar uncontrollable events, Esomar may, at its sole discretion, consider a written application for cancellation, provided it is received no later than 3 working days after the scheduled event, and written independent verification of the event is attached. In all circumstances however, a cancellation fee will be applied.

Esomar permits registered delegates to name a substitute to attend in their place. Should the substitute not benefit from the same rates (non-member and member rates), Esomar will charge the difference between the rates.

Written requests for cancellations may be sent by e-mail to events@esomar.org

The only exception to these terms is in the case of force majeure; in such an instance, where Esomar cannot reasonably be expected to execute the scheduled event, Esomar will communicate the permissible options to the affected delegates.