ESOMAR Best Paper of the Year Award
This award is given to the overall best paper from all the ESOMAR events held throughout the ESOMAR year (from September to September).
Given the disruption to our events calendar last year we made no announcements in 2020. We instead brought together the 6 papers nominated between October 2019 – June 2021 for consideration for this year’s award which carries a prize of 2,000 Euro sponsored by ESOMAR.
Best Paper of 2020/2021 Nominations
The Real Why and the Hidden Who
Answers not Analytics
Future Proof Strategies
User-centred innovation for the cement market
Computing the Crystal Ball
Can you predict trends before they occur?
The New Brand Perception Battleground
Brand memories and the moments that matter for the Microsoft Brand
Building and Measuring Customer Trust at LinkedIn
Using Narrative Analytics and other methodologies to measure, track and act
Entry: All Best Paper Award winners from each global ESOMAR event (APAC, LATAM, CONGRESS and FUSION) in the 12 months between each ESOMAR Congress. All nominations are judged by an independent international jury.
Criteria
Papers will be judged on the following criteria:
- The paper contributes to excellence and best practice in research
- The paper is innovative (i.e. break new ground). It shows high levels of creativity, fresh thinking and innovation in the approach
- It shows a real understanding of business issues by proving its actual or potential impact on decision-making in business and/or society.
- It indicates how, and under what circumstances, the theory (or the findings) may be best applied.
- It focuses on applications, including real examples, across cultures, business sectors and countries
- It shows real and deep customer and/or consumer knowledge
- It values scientific, statistical and analytical methods and techniques to gain insight or support decision making
In addition, the Jury may take into account the extent to which the paper is useful in the defense or the promotion of the Profession, or deals with problems facing the Profession, worldwide, in line with ESOMAR principles.
Eligibility
Papers eligible for the award:
- Must be presented at ESOMAR conferences, ESOMAR annual congress or other major conferences, seminars, symposia, etc. which ESOMAR will hold alone or in cooperation with other organisations in the afore mentioned time span.
- Have not been previously published in any form and are entirely original (the authors will be required to sign a declaration to this effect).
- Are supported by a full and relevant bibliography. Papers presented by speakers at the invitation of ESOMAR will not be eligible for the Award.
2018-2019 winners
The Real Story Ends in Landfill
Using behavioural research and insights to reduce the amount of unrequested goods sent from Australia during times of humanitarian crises in the Pacific Region
Sam Paul, The Behavioural Architects, Australia
Crawford Hollingworth, The Behavioural Architects, United Kingdom
Melissa Gill, The Behavioural Architects, Australia
Jonathan Hanratty, The Behavioural Architects, Australia
Learning - Every Damn Day
How to interpret your world and find IKIGAI
Vanessa Oshima, Starbucks, Japan
ESOMAR Best Paper of the Year Award 2020-2021
Brand Memories and the Moments that Matter for the Microsoft brand
Peak and pit moments in customers' brand memories predict brand love and downstream revenue
David Evans, Microsoft Corporation, United States
ESOMAR Best Paper of the Year Award 2018-2019
Learning - Every Damn Day
How to interpret your world and find IKIGAI
Vanessa Oshima, Starbucks, Japan
The Real Story Ends in Landfill
Using behavioural research and insights to reduce the amount of unrequested goods sent from Australia during times of humanitarian crises in the Pacific Region
Jonathan Hanratty, The Behavioural Architects (Australia), Australia
Melissa Gill, The Behavioural Architects (Australia), Australia
Crawford Hollingworth, The Behavioural Architects, United Kingdom (GB)
Sam Paul, The Behavioural Architects (Australia), Australia
The 'Appiness Project
Passive behavioural data fuses with surveys to reveal how Internet and app usage impacts on happiness
Jennifer Roberton, Respondi Limited, United Kingdom (GB)
Matt Browne, Global Progress, United States
Standing on the Shoulders of Giants
Insights and implications from a ‘duel’ between humans and machines
Anna Marchuk, HYVE AG, Germany
Signe Worning Løgstrup Jensen, HYVE Innovation Research GmbH, Denmark
Stefan Biel, Beiersdorf AG, Germany
Volker Bilgram, HYVE AG, Germany
The Challenge of a Global Brand in Unstable Times
How to preserve the essence of Coca-Cola empathizing with the consumer’s context in Latin America
Rosaline Hester, The Coca Cola Company, Argentina
Maria Muzio, Compañia de Negocios Moiguer, Argentina
Carolina Porcari, BRAND&NEG S.A, Argentina
Sabrina Scolnic, The Coca Cola Company, Argentina
ESOMAR Best Paper of the Year Award 2017-2018
(Wo)Man Vs Machine; From Competition to Collaboration
Choosing our battles; knowing when to think and when to automate
Samantha Bond, SKIM, Netherlands
The Thermometer
Transforming a crisis into an opportunity
Agustina Suñer, Unilever de Argentina, Argentina
Daniela Gail, Unilever de Argentina, Argentina
Can Chairs Talk?
Image mining & text analytics for strategic planning
Preriit Souda, United Kingdom (GB)
Chiara Davanzo Zamarian, Arper, Italy
The Agony and Ecstasy of Teaching an Old Dog New Tricks
From research agency to tech company
Kyle Findlay, Kantar, South Africa
The Future is Voice
How is voice technology changing the world for consumers and brands?
Prachawan Ketavan, JWT, Thailand, Thailand
Arpapat Boonrod, TNS (Thailand) Ltd., Thailand
ESOMAR Best Paper of the Year Award 2016-2017
Data Combo
Combining open data and econometric modelling to understand voter's motivations
Laurent Florès, SLPV analytics, France
Look Who's Talking?!
Exploring the impact Twitter has had on language and culture
Sara Picazo, Twitter, United Kingdom (GB)
Cecily Long, Flamingo, United Kingdom (GB)
The Holy Month Of Ramadan Through The Eyes Of Mothers
Arnie Miller, Research & Planning Intelligence (Pty) Ltd, South Africa
Furio Pezzoli, Ferrero GCC, United Arab Emirates
Business in Today's Latin American Society
Responding to conscious consumers and social needs
Stephanie Landers, Euromonitor International, United States
The Potential Power of Digital Creative
Providing marketers the roadmap to create compelling digital ad units
Matthew Sharp, AOL, United States
Samuel Kim, OATH - NEW YORK, United States
Cortney Henseler, United States
Sonification
A new way of engaging with consumers in scientific product communication
Noriko Nakano, Japan Direct Research Ltd, Japan
Jung-Yeon Nam, L'Oreal KOREA, Korea, Republic of
Eri Yamashita, Nihon L'Oreal K.K, Japan
Damien Velleman, Nihon L'Oreal K.K, Japan
ESOMAR Best Paper of the Year Award 2015-2016
Red Alert
Understanding the demand and supply side of girl child trafficking using a behavioural science approach
Elca Grobler, My Choices Foundation, India
Ram Prasad, Final Mile Consulting, United States
The Future Fan
Exploring the evolution of music fandom and what it means to brands and the media
Gemma Proctor, Twitter, United Kingdom (GB)
Andy Crysell, Crowd DNA, United Kingdom (GB)
Coca-Cola Culture Club
Exploring brand execution in point of sale
Jorge Fonseca, The Coca-Cola Company LCBU, Costa Rica
Gabriel Neira, dichter & neira Panama, Panama
Alejandro Torres, dichter & neira Colombia, Colombia
Turning Shopper Insights into Company-wide Memes
Danone disrupts shopper research by engaging with a tribe of shoppers
Tom De Ruyck, InSites Consulting, Belgium
Thomas Troch, InSites Consulting, United States
Olesya Govorun, The Dannon Company, United States
Niels Schillewaert, InSites Consulting, United States
Holly Rozelle, The Dannon Company
Anouk Willems, InSites Consulting B.V., Netherlands
Belief, Intent, ACTION!
Bridging the intent-action gap: how behavioural economics and consumer journey mapping explains decision making to identify levers to impel consumer action
Sema Sgaier, Surgo Foundation, United States
Ram Prasad, Final Mile Consulting, United States
Maria Eletskaya, Ipsos MORI UK Ltd, United Kingdom (GB)
Maaya Sundaram, Bill & Melinda Gates Foundation, United States
Katie Plocheck, Ipsos Open Thinking Exchange, United States
Jeff Mulhausen, Upstream Thinking, United States
Anurag Vaish, Final Mile Consulting, United States
The Shape of Conversations
Social data and the future of market research
Kyle Findlay, Kantar, South Africa
ESOMAR Best Paper of the Year Award 2014-2015
French Government: Nudge Me Tender
How to turn ethnographic insight into more efficient policy-making
Etienne Bressoud, BVA, France
Richard Bordenave, BVA, France
Françoise Waintrop, SGMAP, France
Eric Singler, BVA, France
(Con-)figure it Out!
How Braun uses product configurators to empower consumers in MROC environments and turn ideas into products
Volker Bilgram, HYVE AG, Germany
Dorothée Stadler, HYVE AG, Germany
Gabriele Stahl, Procter & Gamble, Germany
'Power of Laughter'
Measuring the effectiveness of comedy in generating positive audience engagement
Jo McIlvenna, McIlvenna Ltd, United Kingdom (GB)
Christian Kurz, Viacom International Media Networks, United States
James Guerrier, Viacom International Media Networks, United Kingdom (GB)
Julia Lamaison, Gfk, United Kingdom (GB)
Make Your Stakeholders Smarter
Moving beyond the dashboard and into configurable insights
Christian Kugel, NBCU / Oxygen Media, United States
Thomas Kelly, OATH, United States
Coca Cola’s Real-Time Intelligence
Becoming the champions of consumer engagement
Gabriel Aleixo, System1 Research do Brasil Servicos de Marketing Ltda, Brazil
Flavio Marcondes, Coca-Cola Brazil, Brazil
Carla Mayumi, Box 1824, Brazil
Cristina Brand, Talk Inc., Brazil
The Emergence of I in Indonesia
Understanding how Indonesia is slowly moving from a collective, conformist to a more individualist, assertive society
Monica Cravenetya, Deka Marketing Research, Indonesia
Satish Pai, Xavier Institute of Management and Entrepreneurship (XIME), India
ESOMAR Best Paper of the Year Award 2013-2014
Multimode, Global Scale Usage
Understanding respondent scale usage across borders and devices
Melanie Courtright, Research Now, United States
Kartik Pashupati, Research Now, United States
Annie Pettit, Peanut Labs, Canada
Roddy Knowles, Research Now, United States
The Power of the Dark Side
Motivation, positioning and the seven deadly sins
Shobha Prasad, Drshti, India
Brand Growth 2.0
The only global language in a local dialect
Oliver Koll, Europanel, United Kingdom (GB)
Raluca Răschip, GfK Romania, Romania
Richard Herbert, Europanel, United Kingdom (GB)
World Cup: Is it a Good Idea?
Exploring the degree of Brazilians’ optimism
Nelsom Marangoni, MC15 Consultoria e Treinamento Ltda, Brazil
Cristiane Coradi, MC15 Consultoria e Treinamento Ltda, Brazil
Big Changes Will Deliver a Big Future
What marketing decision-makers expect their customer insight teams to deliver
David Smith, DVL Smith Ltd, United Kingdom (GB)
Adam Riley, Decision Architects, United Kingdom (GB)
Unveiling Online Shopper's Journey
How to measure online shopper's journey through big data analysis
Minwook Kim, TNS Korea, Korea, Republic of
Heesun Kim, Samsung Electronics Co. Ltd., Korea, Republic of
Yuri Jung, Samsung Electronics Co. Ltd., Korea, Republic of
Heeyoung Kim, Samsung Electronics Co. Ltd., Korea, Republic of
Jiyoung Suh, Cheil Communications Inc., Korea, Republic of
Soyoung Lee, Cheil Communications Inc., Korea, Republic of
Sungeun Kwon, TNS Korea, Korea, Republic of
How Does Your Cappuccino Feel?
Using synaesthesia to create a visually interactive experience of flavour
John Pawle, QRi Consulting Ltd., United Kingdom (GB)
Dominique Delfaud, V. MANE FILS SA, France
What do Wearable Devices Bring to Market Research?
Are wearable devices like Google Glass viable alternatives to mobile handsets for market research?
Alex Johnson, The Kantar Group Ltd., United Kingdom (GB)
ESOMAR Best Paper of the Year Award 2012-2013
Research in a World Without Questions
Bob Pankauskas, Allstate Insurance Co., United States
Tom Ewing, System1 Research Limited - UK, United Kingdom (GB)
Beyond the Silo
Joining the research dots to maximise brand insights for the BMW Group
Harald Schuster, GfK SE, Germany
Sabine Hatz, BMW Group - China, China
You Love the Web... but How Much?
Measuring the value of the internet
Gabriela Barrios, The Boston Consulting Group, United States
Emmanuel Huet, The Boston Consulting Group, France
Reality Check
Re-Establishing Context At The Heart of Intelligent Research
Jessica Salmon, BT, United Kingdom (GB)
Bob Cook, Firefish, United Kingdom (GB)
Socialized Research
It is the end of market research, as we know it, but we feel fine!
Michael Rodenburgh, Ipsos Open Thinking Exchange, Canada
Russian Kids and the West
So far, so close
Anna Demianova, Validata, Russian Federation
Julia Yuzbasheva, Validata, Russian Federation
Who's Afraid of Opinion Polls?
A live case study of spin and rhetoric; what happens when some love and others hate the numbers
Jenny Hayward-Jones, Lowy Institute for International Policy, Australia
Caz Tebbutt, Tebbutt Research Pty. Ltd., Fiji
Measuring Emotions Through a Mobile Device Across Borders, Ages, Genders and More
Rana Kaliouby, Affectiva, United States
Rolfe Swinton, RealityMine, United States
ESOMAR Best Paper of the Year Award 2011-2012
Water wows
Tapping the unleashed potential of mobile phones
Pia Mollback-Verbic, Quipper Research Pvt Ltd, India
Piyul Mukherjee, Quipper Research Pvt Ltd, India
Insight into Poverty
How to approach consumers in crisis
Beata Gers, British American Tobacco Poland, Poland
Katarzyna Gawlik, Deloitte Consulting, Poland
The game experiments
Researching how gaming techniques can be used to improve the quality of feedback from online research
Jon Puleston, Lightspeed, United Kingdom (GB)
Deborah Sleep, Engage Research, United Kingdom (GB)
Can Survey Gaming Techniques Cross Continents?
Examining cross cultural reactions to creative questioning techniques
Duncan Rintoul, IIBSoR, University of Wollongong, Australia
Jon Puleston, Lightspeed, United Kingdom (GB)
Leveraging the power of social media
The impact of shared news content on consumers
Carl Marci, Innerscope Research, United States
Gregg Liebman, CNN, United States
Social Media Experiences
Consumers or people?
Andres Lopez, Firefly Millward Brown México, S.A. de C.V., Mexico
Luis Quijada, Millward Brown Mexico, Mexico
Research in a world of irrational expectations
How new thinking from behavioural economics changes the way we look at and conduct research
Stephen Phillips, ZappiStore, United Kingdom (GB)
Abigail Hill, Spring Research Ltd, United Kingdom (GB)
Translating the language of consumers into global fundraising efforts
Nick Chiarelli, The Future Foundation, United Kingdom (GB)
Sotta Long, UNICEF, Switzerland
ESOMAR Best Paper of the Year Award 2010-2011
Riding the value shift in market research
Only the paranoid survive
David Bakken, Foreseeable Futures Group, United States
A long engagement
Why the debate over engagement metrics misses the point
Jennifer Taylor, Ehrenberg-Bass Institute, Australia
Innovation: return to reality
Richard Bordenave, BVA, France
Michel Ten Donkelaar, AkzoNobel, Netherlands
Why some slumdogs feel like millionaires and some millionaires like slumdogs
The theory of multiple poverty lines
Shobha Prasad, Drshti, India
Getting into the real world of the shopper
Using eye tracking in a multi-mode research approach
Ludovic Depoortere, haystack, Belgium
Wim Hamaekers, Haystack International, Belgium
Incite to action
Encouraging effective utilization of shopper insights in a global context
Bernhard Treiber, 4Dshopper, Germany
Stephanie Grootenhuis, Mondelez Deutschland GmbH, Germany
Pricing beyond the Homo Oeconomicus
Expensive mistakes and profitable opportunities in pricing research
Florian Bauer, Vocatus AG, Germany
The karmic circle
Helping brick and mortar heritage brands discover their digital avatars
Prakash Dadlani, 3m India Ltd, India
Kalyan Karmakar, TNS India, India
Ira Jhangiani, TNS Global, India
Synergizing natural and research communities
Towards a perfect synergy between listening into conversations on natural, and on research communities
Annelies Verhaeghe, InSites Consulting, Belgium
Tom De Ruyck, InSites Consulting, Belgium
Niels Schillewaert, InSites Consulting, United States
Carel Vereijken, Danone Research, Netherlands
Stephan Ludwig, University of Maastricht, Netherlands
ESOMAR Best Paper of the Year Award 2009-2010
The future of work
Keith Bailey, Transport Focus, United Kingdom (GB)
Andy Dexter, France
Leanne Tomasevic, Truth Consulting, United Kingdom (GB)
Adam Chmielowski, Truth, United Kingdom (GB)
Market research
The pathway from consumer needs to final products
Minghui Zhu, China Vanke Co., Ltd., China
Qing Tan, Discovery and Action Consulting, China
Jun Zhang, Beijing Dataway Horizon Co.,Ltd., China
Evaluating social mission projects in emerging & bottom of the pyramid markets
An innovative behaviour measurement methodology
Raghavan Srinivasan, TNS, Indonesia
Astiti Suhirman, TNS, Indonesia
Namita Mediratta, Unilever, United Kingdom (GB)
Looking for Eric
In the search of the hub consumers
Luiz Sá Lucas
Leonardo Soares, Ibope Inteligência, Brazil
Ricardo Lopes, Artplan Comunicação
Cultural differences: draw or barrier?
Optimizing engagement in multinational online communities
Manila Austin, Communispace, United States
NOMINEES FOR THE PRESTIGIOUS EXCELLENCE AWARD FOR BEST PAPER 2009/2010
ESOMAR, Research Now, United Kingdom (GB)
Health 2.0
Social media as the central nervous system for learning about epilepsy
Niels Schillewaert, InSites Consulting, United States
Annelies Verhaeghe, InSites Consulting, Belgium
Rudi Van Campenhout, Merck, Belgium
René Hansen
It works for us but does it work for them?
How online research communities work for consumers invited to participate
Steve Cierpicki, Colmar Brunton Research Services, Australia
Daniel Alexander, Vision Critical, Australia
Stephanie Alchin
Lou Rubie, Mars Food Australia, Australia
Ray Poynter, The Future Place, United Kingdom (GB)
Seizing opportunities inside the crisis
Increasing the value of a pasta brand, case study
Monica Kleiman, GfK Kleiman Sygnos, Argentina
Cecilia Iglesias, Molinos Rio de La Plata S.A., Argentina
Recognizing hidden factors in healthcare innovation
A high reliability operating room for Mayo Clinic
Laura Lee, Mayo Clinic, United States
Brands and consumers co-creation
A collaboration panel
Carla Mayumi, Box 1824, Brazil
Fabio Paiva, Pepsico do Brasil Ltda., Brazil
Billion Dollar Baby
Leveraging Mobile Technology for Research Applications in India
Madhumita Chakraborty, Pepsi, India
Sandeep Arora, Datamatics Global Services Ltd, India
Even better than the real thing
Understanding generation Y’s definition of ‘authenticity’ for the Levi’s brand
Joeri Van den Bergh, InSites Consulting, Belgium
Tom De Ruyck, InSites Consulting, Belgium
Dirk van Kemseke, Levi Strauss Europe, Middle East and Africa, Belgium
The longest day
Cultural differences in CSR
Tom De Ruyck, InSites Consulting, Belgium
Niels Schillewaert, InSites Consulting, United States
Annelies Verhaeghe, InSites Consulting, Belgium
Micheal Friedman, InSites Consulting, Belgium
ESOMAR Best Paper of the Year Award 2008-2009
A holistic approach to the measurement of WOM
Its impact on consumer's decisions
Barak Libai, Tel Aviv University, Israel
Edward B. Keller, Keller Fay Group, United States
Netnography research
Community insights in the cosmetic industry
Michael Bartl , HYVE AG, Germany
Steffen Hück, Trommsdorff & Drüner, Germany
Stephan Ruppert, Beiersdorf AG, Germany
How Disney bridges the multicultural divide
Building trust as a prerequisite for insight
Manila Austin, Communispace, United States
Paul Caswell, Disney Destinations LLC, United States
NOMINEES FOR THE PRESTIGIOUS EXCELLENCE AWARD FOR BEST PAPER 2008/2009
ESOMAR, Research Now, United Kingdom (GB)
Fragrance 2.0
Trends and key insights generated from the social web
Julien Lévy, osMoz c/o Firmenich, France
Anthony Hamelle, BBDO Paris, France
Lauranie Nonotte, linkfluence, France
Making a difference with consumer insights
Social marketing for behavioural change – insights, interventions and impact
Vivek Banerji, Insight Dojo, United Kingdom (GB)
Angela Spatharou, McKinsey & Company, United Kingdom (GB)
Takashi Takenoshita, Shionogi Limited, United Kingdom (GB)
Putting fragrance in perspective
The case of the hotels
Rieko Shofu, Hakuhodo DY Media Partners, Japan
Marco Bevolo, Marco Bevolo Consulting, Netherlands
David Moskowitz, Moskowitz Jacobs Inc., United States
Howard Moskowitz, Moskowitz Jacobs Inc., United States
Shopper sentiments and the environment
A cross-cultural comparison
Vincenzo Ciummo, Perception Research Services International, Singapore
Scott Young, Perception Research Services International, United States
Intimate and intimidating
Understanding trends and patterns in food and eating culture
Jens Lönneker, Rheingold Institute GmbH, Germany
Sebastian Buggert, Rheingold Salon, Germany
Kirsten Juchem, Rheingold Salon, Germany
The role of insights in the development of the shopper environment
Danielle Pinnington, Shoppercentric Ltd, United Kingdom (GB)
Phillip Adcock, Shopping Behaviour Xplained, United Kingdom (GB)
Living in and adapting to a culture of exposure
Exploring how visibility affects people’s lives, thoughts and feelings
Anita Black, the magnetic collective, United States
Jon McNeill, Hunter Qualitative Research, United States
Mitra Martin, Hall & Partners, United States
Assessing shifts in shopper purchase behaviour
How digital media has changed consumer expectations
Philip Bonanno, The Leading Edge, Australia
Turning the super tanker
The migration from a postal to online methodology
Mark Van Walwyk, MI Pro, Norway
Catherine Garland, TomorrowToday, United Kingdom (GB)
What does research 2.0 mean to consumers in Asia Pacific?
Ray Poynter, The Future Place, United Kingdom (GB)
Steve Cierpicki, Colmar Brunton Research Services, Australia
Pete Cape, SSI, United Kingdom (GB)
Andrew Lewis, TRA, New Zealand
Shizue Vieira, Japan
Loser, hero or human being
Are you ready for emergent truth?
Jochum Stienstra, Ferro Explore!, Netherlands
Wim van der Noort, Dutch Ministry of Public Affairs
Panel-based mobile online research
Why mobile online questionnaires contribute to improve data quality?
Tom Wirth, Respondi AG, Germany
Otto Hellwig, respondi, Germany
From Bricolage to Pho
Vietnam as a model for global influences and assimilations at meal times
Alison Dexter, TAYLOR NELSON SOFRES VIETNAM PTE.LTD, Vietnam
Bach Ngoc Hieu An, TAYLOR NELSON SOFRES VIETNAM PTE.LTD, Vietnam
ESOMAR Best Paper of the Year Award 2007-2008
Training the next generation
It’s market research, but not as we know it
Phyllis MacFarlane, ESOMAR Foundation, United Kingdom (GB)
Mike Cooke, Mike Cooke, United Kingdom (GB)
How potent is my potion?
Intuitive judgments in consumer decision making for OTC products
Anjali Puri, TNS India, India
Sumeet Saluja, GlaxoSmithKline Consumer Healthcare Ltd, India
The myth of the invincible global brand
Understanding the drivers of brand loyalty
Nigel Hollis, Millward Brown, United States
Duplication and multisource panel recruitment
Real quality differences or idle rumours?
Kristof De Wulf, InSites Consulting B.V., Netherlands
Sam Berteloot, InSites Consulting, Belgium
A matter of belief
How RTBs can make a difference in efficient healthcare branding
Sigrid Schmid, GIM-Gesellschaft fur innovative Marktforschung mbH, Germany
Patricia Blau, GIM-Gesellschaft fur innovative Marktforschung mbH, Germany
An Ocean of Brands
Swimming Among Sharks
Laura Ruvalcaba, Brain - Brand Investigation, S.A. de C.V., Mexico
Deborah Elkes, Delkes y Asociados S.C, Mexico
Market measurement
The next frontier for panel research
Nick Watkins, Gfk, United Kingdom (GB)
Mike Cooke, Mike Cooke, United Kingdom (GB)
Temporal dominance of sensations
Measuring concrete physical attributes as perceived by human senses
Brieuc de Larrard, EUROSYN, France
Sandra Corneau, Symrise, France
Measuring Responsiveness From a 360 Angle
Are You Reaching Consumers Who Respond to Advertising For Your Brands?
Joan Fitzgerald, Nielsen, United States
Dreaming of red mansions
Brand experience, emerging stories and the digital world
Lee Ryan, Raspberry Strategy & Innovation, Australia
Lisa Li, The Nielsen Company, Switzerland
If 'We' not 'I'...Then what?
From Anglo-Saxon to global world views of human behaviour
Mark Earls, Herd Consulting, United Kingdom (GB)
Text analytics in market research
Gaining an innovative advantage
Tom Anderson, Anderson Analytics, LLC, United States
A scientific explanation of the role of fragrance in branding
David Thomson, MMR Research Worldwide Ltd, United Kingdom (GB)
From bullock carts to techno toys
The telecom explosion at the base of the pyramid
Anjali Puri, TNS India, India
Ruchika Gupta, Borderless Access Panels Pvt. Ltd., India
Doot doot. From bpm to spm
How inner feeling become outer signs
Hans-Bert Matoul, Happy Thinking People GmbH, Germany
Michael Wittenberg, Happy Thinking People GmbH, Germany
Closing the offline/online gap
Interacting with your customer
Marc Drüner, Trommsdorff & Drüner, Germany
Hendric Halley, Volkswagen AG, Germany
Audience Value Across Media
Beyond a Measure of Exposure
James Holden, BBC, United Kingdom (GB)
Nick North, BBC Marketing & Audiences, United Kingdom (GB)
Using faces
Measuring emotional engagement for early stage creative
Orlando Wood, System1 Research Limited - UK, United Kingdom (GB)
From mythmaker to gardener
Understanding the world of participatory brands
Anita Black, the magnetic collective, United States
Mitra Martin, Hall & Partners, United States
Keith Navratil, Hall & Partners USA, United States
ESOMAR Best Paper of the Year Award 2006-2007
Death of Depth?
Understanding the obvious beyond the obvious
Ayobamidele Gnädig, Germany
Oliver Schieleit, Happy Thinking People GmbH, Germany
The case of the elusive insight
Lessons from the greatest researcher of them all
Achala Srivatsa, InsightAsia Research Group, India
Shashikala Raj, United Breweries, India
From perception to experience
A new approach to understand purchase experiences
Fernando Moiguer, Compañia de Negocios Moiguer, Argentina
Esteban Socorro, Coca-Cola Co., United States
Converging technology, diverging lives
Fredrik Ohrfelt, Augur Marknadsanalys AB, Sweden
Erik Kruse, Ericsson, Sweden
Mikael Bjorling, Ericsson, Sweden
All You Need is Love
Sustainable brand management
Ilan Lechter, LechterAmericas Colombia SAS, Colombia
Georgia Phillips, Luma Research, Australia
Michael Cramphorn, Add+Impact International, Australia
Project Apollo: Consumer-centric insights
The dawn of a new era of advertising research
Donald Gloeckler, Procter & Gamble Inc, United States
Leslie Wood, Nielsen Catalina Solutions, United States
Biofeedback and eye-tracking
The emotional and cognitive experience in store
Francesco Gallucci, 1to1lab
Rosario Stingo, Italy
Playing the Egg game
Increased value in the customer experience
Gary Schwartz, Confirmit Ltd, United Kingdom (GB)
John Jennick, Egg
Dynamic segmentation in the travel industry
Florian Bauer, Vocatus AG, Germany
Markus Orth, L'TUR Tourismus AG
TROI: One holistic approach revealing multiple new insights
Fiona Blades, MESH, United Kingdom (GB)
Kathryn Parsons, Ogilvy & Mather, United Kingdom (GB)
Is the web killing the high street?
Graeme Lawrence, Join the Dots (Research) Ltd, United Kingdom (GB)
Helen Clark, Waves, United Kingdom (GB)
Right here ... right now ...
Location specific mobile research
Andrew Till, Motorola Mobility UK Ltd., United Kingdom (GB)
Flavio Souza, GMO Japan Market Intelligence K.K.
Steve Mele, adidas Japan
Improving the travel experience
Greater profits through effective satisfaction measures
David Perroud, m1nd-set SA, Switzerland
Daniel Ray, Grenoble Ecole de Management-DFR Marketing, France
Carsten Friedrichsen, IATA - International Air Transport Association, Switzerland
Warm vodka and sweaty women
Changing consumer behaviour in Russia
Greg Rowland, The Semiotic Alliance, United Kingdom (GB)
Jaroslav Cir, Perfect Crowd s.r.o., Czech Republic
Engaging the new consumer
Lee Ryan, Raspberry Strategy & Innovation, Australia
Mark Leong, TNS Hong Kong & Guangzhou, Hong Kong
Cognitive Neuroscience, marketing and research
Separating fact from fiction
Jane Raymond, University of Wales Bangor, United Kingdom (GB)
Graham Page, TNS (UK), United Kingdom (GB)
Attitudinal differences
Comparing people who belong to multiple vs. single panels
Brian Fine, Quality Online Research, Australia
Con Menictas, Australia
Dimitrio Casdas, AMR, Australia
Heidi and the Bollyblog
The people focussed approach
Natascha Lanzenauer
Alain Messerli, Happy Thinking People, Switzerland
Ayobamidele Gnädig, Germany
New frontiers for Neuroscience
Synaesthesia, a bridge to communication
Luigi Toiati, Focus S.r.L., Italy
It's the culture, stupid!
A cross-cultural comparison of data collection methods
Bart Wichers, TNS NIPO, Netherlands
ESOMAR Best Paper of the Year Award 2005-2006
Building the corporate brand
Beyond individual loyalties
Patricia Kidd, Harris Interactive Inc., United States
Oliver Loch, UBS AG, Switzerland
Customer for Life
Using business tools to build sustainable relationships
Anarkali Check, Gfk, United Kingdom (GB)
Adrian Wimbush, United Kingdom (GB)
Johannes Peck
Undercover on the World Wide Web
Leveraging the power of virtual ethnography
Anjali Puri, TNS India, India
Ruchika Gupta, Borderless Access Panels Pvt. Ltd., India
NS Muthukumaran
The Bayesian revolution in marketing research
David G. Bakken, Foreseeable Futures Group, United States
Developing winning strategies for consumers of all ages
Identifying and leveraging age-based expectations
Kerry O'Connor, MGN Ltd., United Kingdom (GB)
Robert Passikoff, Brand Keys, Inc., United States
What drives innovation?
The inspiration for corporate innovation
Gwen Ishmael, Decision Analyst, Inc., United States
Leyla Namiranian, United States
Renee Callahan, Decision Analyst, Inc., United States
Renee Callahan, Decision Analyst, Inc., United States
From online games to Olympic games
Enabling a fan culture to activate the 'Expression'
Stacey Lynn Koerner
Alex Chisholm, Massachusetts Institute of Technology, United States
Building an Islamic brand
A 21st century challenge
Anjul Sharma, Synovate
Alun Williams, Islamic Bank of Britain, United Kingdom (GB)
Integrated customer intelligence
Real business value creation
David Laffin, Strategic Intelligence Group, Australia
John Marinopoulos, PwC Australia, Australia
Effective and confident communication in crisis situations.
Daniel Moskowitz, Moskowitz Jacobs Inc., United States
Howard Moskowitz, Moskowitz Jacobs Inc., United States
Samuel Rabino, Northeastern University, United States
Alex Gofman, Moskowitz Jacobs Inc., United States
Implementing the paradigm shift from satisfaction to loyalty
T.R. Rao
Francis D'Souza, Standard Chartered Bank, Singapore
Towards the evolutions and revolutions in future research
Marco Bevolo, Marco Bevolo Consulting, Netherlands
Harnessing consumer insight to drive innovation
Vivek Banerji, Insight Dojo, United Kingdom (GB)
Aunia Grogan, Aunia Grogan, United Kingdom (GB)
Marketing beyond the monkey
Charles Skinner, Haines McGregor, Netherlands
Christophe Fauconnier, Synovate Censydiam Institute N.V., Belgium
Tomorrow is a new consumer!
Who is the future Asian consumer?
Sangeeta Gupta, India
Smita Bhosale, Hindusta Unilever Ltd, India
Early warning systems and firm survival
The role of market research in the face of major market disruptions
Bernard Buisson, Expertel Consulting, France
Philippe Silberzahn, Digital Airways, France
Phillip A. Cartwright, Global Insight France S.A., France
Connecting with consumers.
The right place and the right time
Shivkumar Moulee, Millward Brown, Singapore
Neerja Wable, India
ESOMAR Best Paper of the Year Award 2004-2005
Advanced techniques in panel and server data integration
Richard W. Goosey, United Kingdom (GB)
Can you reduce product assortment? Of course you can!
Stephen Needel, Advanced Simulations, LLC, United States
Passive vs. button pushing
A comprehensive comparison from parallel TV meter panels in Quebec
Pasquale A. Pellegrini
Ken Purdye, BBM Canada, Canada
Next generation TV advertisement scheduling
Beyond-demographic segmentation using fused data
Hiroshi Onishi, Video Research Ltd., Japan
Akito Nakai, P&G Far East Inc, Japan
Typology of fragrance emotions
Pieter Desmet, Delft University of Technology, Faculty of Industrial Design Engineering, Netherlands
Creating a win-win relationship by maximizing both manufacturer sales and retailer profits
Takashi Kondo, Intage Inc. Higashikurume Office, Japan
Measuring and optimising the effectiveness of mixed media campaigns
Arie Boon, GfK Daphne Communication Management B.V.
Suzanne M.A. Bruin
Theo J.F. van de Kamp
Capturing the algebra of the customer’s mind for fragrance through pictures, text and decompositional research analyses
Howard Moskowitz, Moskowitz Jacobs Inc., United States
Barbara Itty
Brae McDonough
Aurea Gupton, Kerry Ingredients & Flavours, United States
Jacqueline Beckley, The Understanding & Insight Group, United States
Questionnaire length and fatigue
Does size really matter?
Sandra Rathod, Market Probe, United States
Andrea LaBruna, University of Catania, Italy
Television use by different generations of Internet users
Paul van Niekerk, Intomart GfK BV, Netherlands
Marlies van Bergen
The creative heresy in audience measurement
Erwin Ephron, United States
Joseph C. Philport, Traffic Audit Bureau, United States
Understanding the dynamics of quantity and quality of response in consumer online research
Michael Foley, France
Paul Oosterveld, TNS NIPO, Netherlands
Kyle Derr, United States




